Overview
Grata Intelligence brings Grata and Blueflame capabilities together in a unified platform, making it easier for organizations to access research, intelligence, and AI-powered workflows.
Your organization's account serves as the central location for managing users, subscriptions, and access to available features.
This article explains how accounts work, how users are added, and how account administrators manage access.
How accounts work
Each organization has an account that determines which capabilities and services are available to its users.
An account includes:
Subscription package: Determines the capabilities available to your organization.
User licenses: Determine how many users can access the platform.
User roles: Determine whether someone has standard access or administrative responsibilities.
Enabled features: Determine which tools and modules are available to individual users.
Usage controls: Help administrators manage credit consumption across the organization.
Grata Intelligence brings these capabilities together within a single platform experience.
How users are added to an account
Users must be associated with an organization's account to access its subscribed capabilities.
When a user is added, their account profile is configured with identifying information, including their first name, last name, and email address.
Each user is also assigned a license and access permissions that determine which features they can use.
Once their account is provisioned, users can access the capabilities available through their organization's subscription and their assigned permissions.
Note: The specific invitation email, account activation, and sign-in steps are not established in the available product documentation and should be confirmed before publication.
Understanding user roles
Grata Intelligence supports different user roles to help organizations manage access.
Standard users
Standard users can access the features and capabilities enabled for their account and user profile.
Their available tools depend on the organization's subscription and their assigned permissions.
Account administrators
Account administrators have additional permissions to manage aspects of their organization's account.
These permissions include access to administrative configuration and usage analysis capabilities.
Account administrators can also manage credit allocations and limits across organizational levels, including individual users and projects.
Subscription packages and feature access
Grata Intelligence supports several subscription packages:
Foundation
Growth
Scale
Alpha
Your organization's subscription determines which features are available.
Some advanced capabilities may be unavailable under certain subscription packages.
If a feature is unavailable, contact your account representative to learn more about available options.
User licenses and seats
Organizations have a defined number of user seats associated with their subscription.
User seats determine how many individuals can be provisioned with access.
Enterprise licensing is also supported and provides an unlimited seat count.
Enterprise licensing is a seat configuration that works alongside the organization's subscription package.
Managing access to features
In addition to subscription-level access, individual users have enabled modules that determine which capabilities are available to them.
These modules are typically enabled during account provisioning.
Account administrators have additional administrative modules, including:
Account Admin Configuration: Provides access to account administration capabilities.
Usage Analysis: Provides access to usage-related information.
Access to individual features depends on the organization's subscription and the permissions assigned to the user.
Managing credit usage
Account administrators can manage credit consumption across their organization.
Credit limits can be configured at several levels, including:
Overall account
Sub-account
Project or team
Individual user
This allows organizations to allocate credits according to their priorities.
When an account reaches its monthly or annual credit limit, additional credit-consuming actions become unavailable. Features that do not consume credits remain accessible.
Frequently asked questions
Can multiple users belong to the same organization account?
Yes. Organization accounts support multiple users, subject to their licensing configuration.
How do I get access to Grata Intelligence?
Your user profile must be provisioned under an organization account with the appropriate license and permissions. Contact your organization's account administrator or account representative for assistance.
Does everyone in my organization have access to the same features?
Not necessarily. Available capabilities depend on your organization's subscription package and your individual permissions.
What is the difference between a standard user and an account administrator?
Standard users access the features enabled for their account. Account administrators have additional configuration and usage management capabilities.
Can an organization have unlimited users?
Enterprise licensing supports an unlimited number of seats. Other licensing configurations may have defined seat limits.
Why can't I access a particular feature?
The feature may not be included in your organization's subscription or may not be enabled for your user profile.
What happens if my organization reaches its credit limit?
Actions that consume credits are blocked when the overall account limit is reached. Features that do not consume credits remain available.
Who should I contact if I need additional access?
Contact your organization's account administrator or account representative for assistance.