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Multi-Factor Authentication

Grata protects all of your data with MFA which requires another method of authentication to sign in

Written by Uzoma Egbuchulam

Upon registering for Grata, you'll see that we will prompt you to set up another Method of Authentication. There are two methods in which you can enable for Multi-Factor Authentication (MFA):

  1. Authenticator App

  2. SMS Text Verification

If using the Authenticator App, retrieve your login code from the app to log in. If using text you are sent a login code via SMS.

If you experience any issues accessing your MFA code, please reach out to our chat support who can help reset your MFA. Once your MFA is reset, you can log out. Once you log back in, you'll be prompted to update your method of authentication (SMS Text or Authenticator App).

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